Effective 01/01/2026


Welcome to Denver Raw Feeders group buying operated by Ruff Row Raw (a division of Ruff Row Ranch LLC). Our mission is to bring high-quality and affordable raw pet food to Colorado Front Range pet owners.

As used in these Terms of Service, the terms “Denver Raw Feeders,” “we” and “us” refer to Ruff Row Ranch and its divisions, including Ruff Row Raw.  We operate the website www.ruffrowraw.com (“the website”) where members can purchase raw and freeze-dried pet food, treats, other pet products, and any other items we offer for sale, and all related services and promotions (collectively, “Products”).
Products are made available through periodic group buys offered via the website. References to the “Website” include any and all related features, functionality, tools, and content. Our provision of the Website and sale and delivery of Products are collectively referred to herein as the “Services.”

Please read these Terms of Service, our Privacy Policy, and all other policies, terms, rules, and notices on our Website (collectively, the “Terms”) carefully, because they contain terms and conditions that impact your rights, obligations, and remedies in connection with your use of the Website and Products. As a condition to your access to or use of the Website and purchase of any Products, you consent to be bound by the Terms, so please do not use the Website or purchase Products if you do not agree with all of the Terms. Your use of the Website and purchase of any Products, and our provision thereof to you, constitutes an agreement between you and Misfits Market to be bound by each of the terms, guidelines, and rules incorporated into the Terms. Because the Terms are legally binding, we want to make sure you understand them, so if you have any questions, click here:

THESE TERMS PROVIDE THAT ALL DISPUTES BETWEEN YOU AND DENVER RAW FEEDERS RELATING TO THE TERMS OR YOUR USE OF THE WEBSITE OR PURCHASE OF PRODUCTS WILL BE RESOLVED BY BINDING ARBITRATION. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR RIGHTS UNDER THE TERMS, EXCEPT FOR MATTERS THAT MAY BE TAKEN TO SMALL CLAIMS COURT. YOUR RIGHTS WILL BE DETERMINED BY A NEUTRAL ARBITRATOR AND NOT A JUDGE OR JURY, AND YOUR CLAIMS CANNOT BE BROUGHT AS A CLASS ACTION. PLEASE REVIEW SECTION 21 (“DISPUTE RESOLUTION AND ARBITRATION”) FOR THE DETAILS REGARDING YOUR AGREEMENT TO ARBITRATE ANY DISPUTES WITH DENVER RAW FEEDERS.

1. An Important Note About Pet Food Safety and Allergens

You are solely responsible for, and assume all risks related to, the proper handling, preparation, storage, refrigeration, use, and consumption of the Products. You are solely responsible for inspecting all Products for any damage or other issues upon delivery. If you believe that any Products are not suitable for consumption, do not feed your pets the items, and contact us here.

We recommend that you immediately refrigerate all perishable Products upon delivery and follow the United States Department of Agriculture’s (“USDA”) instructions on refrigeration and food safety, which can be found here, and the USDA’s instructions on safe food handling, which can be found here. Failure to follow safe food handling practices and temperature recommendations may increase the risk of foodborne illness.

We procure the product from third partices and cannot currently accommodate any modification due to allergies, and thus do not guarantee that your order will be free from any allergens. You are solely responsible for knowing about and monitoring any food allergies your pet may have, and reviewing, handling, preparing, using, and feeding any Products you receive accordingly.

We attempt to display accurate information about and images of the Products on the Website; however, we do not guarantee the accuracy of such materials and information. Product packaging and material may contain more and/or different information than that provided on the Website, including the Product description, country of origin, nutrition, ingredient, allergen, and other information. Always read all labels, warnings, directions, and other information provided with the Product you receive before using or consuming the Product. The appearance, color, size, condition, and other characteristics of each Product will vary from product to product. Images on the Website are examples only.

2. Amendment of The Terms

We regularly review the Terms to make sure they accurately reflect our business operations. As such, Denver Raw Feeders reserves the right to amend the Terms, at any time and without prior notice, including to change, modify, add to, update or remove terms and conditions (collectively “amend” or “update”). If we choose to amend the Terms, we will update the Effective Date at the top of the Terms and post the updated version. We may also, at our option, choose to notify you by email or another means. By continuing to use the Website after we have posted an updated version of the Terms or otherwise notified you of an update, you are affirming that you agree to be bound by the amended Terms.

3. Modifications and Updates to the Websites and Product Offerings

Denver Raw Feeders reserves the right, in its sole discretion, to modify or discontinue offering the Website and/or Products, in whole or in part, or any features, functionality, tools or content thereof, at any time, for any reason or no reason, with or without notice to you. We also retain the right to impose limits on your use and storage of Website content at our sole discretion at any time without prior notice to you.

You agree that Denver Raw Feeders has no obligation to provide any updates or to continue to provide or enable any particular features, functionality, tools or content, and will not be liable with respect to any such modifications, discontinuance or deletions.

4. Your Account

a. Account Registration. While the Website is publicly available, you must register for a user account before you are able to access certain areas of the Website or order Products. You may register for an account directly via the Website.

You may not register for an account on behalf of any person (other than yourself). No person or entity may have more than one account unless expressly permitted by Denver Raw Feeders.

b. Account Set-up. Your account and account profile page will be created based upon the information you provide to us. In order for us to provide you with the best service possible, you agree to provide complete, accurate and up-to-date information during the registration process and to update such information as necessary to ensure that it remains complete, accurate and up-to-date.

When you create your account, you will be asked to create a password, which you will be solely responsible for safeguarding. We encourage you to use a strong password (passwords that use a combination of upper and lowercase letters, numbers, and symbols).

You should not disclose your username or password to any third party, and you agree to immediately notify Denver Raw Feeders of any unauthorized use of your account. You will be solely responsible for any activities or actions on or through your account, whether or not you have authorized such activities or actions.

c. Account Suspension and Deactivation. We may, in our discretion, with or without prior notice and at any time, decide to limit, suspend, deactivate or cancel your account and take technical and legal steps to prevent you from using our Website at any time for any reason. We may do this if we suspect you have created more than one account or if any of your payment method(s) are utilized for more than one account, or if any information provided during the registration process or thereafter is determined to be incomplete, inaccurate, outdated, deceptive or fraudulent.

We reserve the right to cancel unconfirmed accounts or accounts that have been inactive for a prolonged period of time. We also reserve the right to cancel accounts of users who fail to comply with the Terms, including the terms and conditions regarding user conduct, as set forth in the “User Conduct Guidelines” section below and elsewhere in the Terms.

If your account is deactivated or suspended, Denver Raw Feeders will have the right, but not the obligation to delete your information.

If Denver Raw Feeders has suspended your account due to your actual or suspected breach of the Terms, such suspension will continue until the suspected breach is cured or otherwise resolved to Denver Raw Feeders’s reasonable satisfaction.

5. Orders and Cancellation

a)Order Windows; Orders. Once you create your account, you will be able to order product during designated “order windows” which will be published on our website as each “order window” is opened.

Your order window to place your order will remain open until 11:59 Mountain time on the last day of the order window.

You will be able to see your order window date , and delivery date for the next Order listed on the blog page of our website.

b) Once your Order has been placed, you can will no longer be able to add, remove, or substitute any Products in your Order unless Denver raw Feeders management is contacted and can process the change. Once the order window has passed we cannot accept any order changes. Please be sure to review your order details before submitting your order and double check that you have requested delivery to your preferred pickup location. We cannot change pickup location after the order window has closed.

c) Updates and Changes to Membership Benefit . Please note that the Membership Benefits that are available to you are subject to change and may vary based on your delivery location and other factors. Denver Raw Feeders makes no promise of the continued availability of any Membership Benefit, even if it is displayed to you on the Website

Denver Raw Feeders reserves the right to change the Membership Rate or alter the features associated with a membership at any time in its sole discretion. If Denver Raw Feeders changes your Membership

6 Product availability; Refunds and Credits

a) We attempt to display images of the Products on the Website as accurately as possible. However, we do not guarantee the accuracy of such materials and information. The appearance, color, size, condition and other characteristics of each Product will vary from product to product. Images available on the Website are examples only.

All of our Products are subject to availability, and we reserve the right to impose quantity limits on any Order, to reject all or part of an Order, to discontinue offering certain Products without prior notice. Unless Denver Raw Feeders agrees or states otherwise in writing, all fees and charges are nonrefundable.

b) Refunds and Credits. If you discover a quality issue regarding your Order, you must reach out to Denver Raw Feeders within two (2) days of your receipt of your Order. Please click here for more information on how to notify us of an unsatisfactory Product.

Depending on the circumstances, we may in our sole and absolute discretion replace any Product at our expense, provide you a full or partial refund of the purchase price for the Product, or provide you a credit of promotional value intended to be applied to your next eligible purchase from Denver Raw Feeders (a “Credit”). We may require the return or photographic documentation of any Product that you are dissatisfied with before we provide you with a refund, replacement, or Credit, as applicable, at our election. Shipping and handling fees are non-refundable unless damage to the product is incurred while in the shipping company’s possions.

9. Shipping and Pick-up

Check the Ordering Info page of the Website to see our regular delivery locations.

Group orders are place approximately 3 weeks in advance of delivery. Shipping fees are subject to change from time to time. Denver Raw Feeders calculates shipping and handling using rates published at the time of opening the order window. We reserve the right to bill you for your portion of any shipping rate increases incurred after closing the order, and potentially after delivery of the product. You will be notified of any additional shipping charges applicable to your Order once we receive the shipment invoice from the shipping company.

You or a person designated by you must pickup your order at the designated pickup location and pickup times. Denver Raw Feeders is not responsible for handling of Product outside of the designated pickup window. Any arrangements for pickup outside of the designated pickup window must be made with the facility handling the pickup and any surcharges for late pickup shall be paid directly to the pickup location. Pickup location personnel are authorized to dispose of any product remaining unclaimed after the pickup window.

10. Referrals

Membership in Denver Raw Feeders is by referral only. Members are welcome to refer new members to the group but please only refer members you know personally, and people whom are respectful and courteous of others.

The Program will continue until such time as Denver Raw Feeders, in its sole discretion, elects to terminate it.

h. Imperfect Foods Customers. Existing customers of Imperfect Foods will be automatically enrolled in Misfits Perks effective as of August 9, 2023. These customers will thereafter be eligible to earn Misfits Points and redeem them for Misfits Perks in accordance with these Loyalty Terms, but please note that these existing Imperfect Foods customers will not be eligible to receive the twenty-five (25) bonus points for creating a Denver Raw Feeders account.

11 Communicating With Us

a. Security. We take your privacy very seriously, but the transmission of data over the Internet and mobile networks isn’t 100% secure. Emails, text messages, and other messages you send to or receive from Denver Raw Feeders are not encrypted, which means that they’re vulnerable to interception by third parties. If you choose to send or receive financial information or any other sensitive information by email, text message, or other electronic means (such as a web form) or through our social media channels, you do so at your own risk. By emailing or texting us, messaging us on social media, completing a web form, or requesting that we email you, you consent to receiving unencrypted email, text messages, and other unencrypted messages from us.

b. Text Messages. By providing your phone number when creating an account, placing an Order, or otherwise while using the Services, you consent to receiving text messages (i.e. SMS or MMS messages) relating to your account and your Orders from Denver Raw Feeders and from our third-party delivery partners to the phone number you provided or any other number that you designate. You acknowledge and agree that your voluntary provision to Denver Raw Feeders of your phone number represents your consent that Denver Raw Feeders and its third-party delivery partners (or their respective messaging service providers) may contact you by telephone, SMS, or MMS messages at that phone number, and your consent to receiving such communications for transactional, operational, or informational purposes.

c. Notices. You agree that all notices, disclosures, agreements, and other communications that we provide to you electronically, including by email, text message, and by communications posted on the Services or within your account, will satisfy any legal requirement that such communication be in writing.

12. Information About the Website

a. License to Use. Subject to your compliance with the Terms, Denver Raw Feeders grants you a limited non-exclusive, non-transferable, non-assignable and non-sublicensable license to access and use the Website, for your own personal use only, and not for use for any business purpose or commercial activity. This license is granted for the sole purpose of enabling you to use and enjoy the benefit of the Website as provided by Denver Raw Feeders, in the manner permitted by the Terms.

13. User Conduct Guidelines

Any time you access or use the Website, you are required to comply with our user conduct guidelines, as set forth below.

You agree that you will access and use the Website and Products for your personal use only. We only permit individuals who are at least 18 years old and can form legally binding contracts to use the Services.

You are not authorized to access or use the Website to:

  • interfere or attempt to interfere with the proper working of the Services or any activities conducted on the Services.
  • take any action that imposes or may impose (as determined by us in our sole discretion) an unreasonable or disproportionately large load on our or our third party providers’ infrastructure.
  • resell or make any commercial use of the Services or any of the Service content.
  • modify, adapt, translate, reverse engineer, decompile, disassemble, or convert into human readable form any of the Service content not intended to be so read, including using or directly viewing the underlying HTML or other code from the Services except as interpreted and displayed in a web browser.
  • copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post, store, or transmit any of the Service content, including any Marks (as defined below), in any form or by any means, including electronic, mechanical, photocopying, recording or otherwise.
  • use any manual or automated software devices or other processes (including data mining, bots, spiders, automated tools or similar data gathering and extraction methods) to “crawl” or “spider” any page of the Services or to collect any information from the Services or any user of the Services.
  • harvest or scrape any content from the Services, or using other automated or manual means to take our content without our prior consent.
  • bypass, circumvent, or attempt to bypass or circumvent any feature of the Services or any measures we may use to prevent or restrict access to the Services, including other accounts, computer systems or networks connected to the Services.
  • probe, scan, or test the vulnerability of any system or network of Misfits or its providers, or breach or circumvent any security or authentication measures of such system or network
  • run any form of auto-responder or “spam” on the Services.
  • otherwise abuse the Website or breach the Terms; or
  • attempt to do any of the foregoing, or advocate, encourage or assist any third party in doing any of the foregoing.

14. Intellectual Property

a. The Website. The Website and all features, functionality, tools and content thereof, is protected by copyright, trademark, patent and other laws of the United States and foreign countries. You acknowledge and agree that the Website, and all intellectual property rights therein are the exclusive property of Denver Raw Feeders and its licensors. You will not remove, alter or obscure any copyright, trademark, service mark, patent marking, or other proprietary rights notices incorporated in or accompanying the Website or Products.

Without limiting the foregoing, you acknowledge and agree that the trade names, logos, and other trademarks and service marks associated with Denver Raw Feeders (the “Marks”) are the property of Denver Raw Feeders, and that you are not permitted to use the Marks without our prior written consent.

You may not use, copy, reproduce, distribute, license, sell, transfer, publish, post, publicly display, publicly perform, transmit, broadcast, adapt, modify, prepare derivative works based upon, or otherwise exploit any features, functionality, tools or content of the Website in any form or by any means, or sublicense the rights granted in the Terms, except as expressly permitted herein, without the prior written permission of Denver Raw Feeders or the intellectual property owner, as applicable.

This foregoing license is subject to modification or revocation at any time at Denver Raw Feeders’s sole discretion.

No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Denver Raw Feeders or its licensors, except for the licenses and rights expressly granted in the Terms. All rights not expressly granted to you by the Terms are hereby reserved.

b. Your Feedback. We welcome and encourage you to provide feedback, comments, ideas and suggestions for improvements, enhancements and modifications to the Website (“Feedback”). You may submit Feedback by clicking here. You acknowledge and agree that all Feedback you give us (i) will be treated as non-confidential, and (ii) will be the sole and exclusive property of Denver Raw Feeders. Without limiting the foregoing, you acknowledge that your Feedback may be disseminated or used by Denver Raw Feeders or its affiliates for any purpose whatsoever, including developing, improving and marketing products. You hereby irrevocably transfer and assign to Denver Raw Feeders all of your right, title, and interest in and to all Feedback, including all worldwide patent, copyright, trade secret, moral and other proprietary or intellectual property rights therein, and waive any moral rights you may have in such Feedback.

You agree to sign and deliver such documents, and otherwise provide such assistance, as may reasonably be required from time to time to perfect Denver Raw Feeders’s rights in such improvements, enhancements and modifications.

15. Copyright Policy

Just as we ask you to respect our intellectual property rights, we respect your rights and the rights of others, and we expect all our users to do the same. If we believe a user may be infringing upon someone’s intellectual property rights, we may remove the material. If we believe someone is repeatedly infringing, we will terminate that person’s access rights. If you believe someone has posted on the Website a work that you own without your authorization, let us know. Please send a notice of copyright infringement containing the following information to our Designated Agent (whose contact information is below):

  • a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed
  • identification of works or materials being infringed
  • identification of the material that is claimed to be infringing, including information regarding the location of the infringing materials that the copyright owner seeks to have removed, with sufficient detail so that we are capable of finding and verifying its existence
  • your contact information, including address, telephone number and, if available, e-mail address
  • a statement that you have a valid belief that the material is not authorized by the copyright owner, its agent, or the law
  • a statement made under penalty of perjury that the information provided is accurate and you are authorized to make the complaint on behalf of the copyright owner

Please contact the Designated Agent to receive notice of claimed infringement by clicking here, or by writing to Denver Raw Feeders, Inc., c/o Imperfect Foods, Inc., 7481 Coca Cola Drive, Hanover, MD 21076, Attention: General Counsel.

16. Third-Party Terms

The Website may also provide links to third-party websites, resources or services. You acknowledge and agree that is not responsible or liable for (i) the availability, terms or practices of such websites, resources or services, or (ii) the content, products or services available on or through such websites, resources or services, including that any information provided is complete, accurate or up-to-date. Links to such websites, resources or services do not imply any endorsement by Denver Raw Feeders of such websites, resources or services or the content, products or services available on or through such websites, resources or services. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites, resources or services or the content, products or services available on or through such websites or services.

We will not be responsible or liable for any damage or harm resulting from your interactions with such websites or services, or the content, products or services available on or through such websites or services.

17. Warranties, Disclaimers, Limitation of Liability, and Indemnification

a. Disclaimers

EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT NOT PROHIBITED BY APPLICABLE LAW, Denver Raw Feeders EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR TITLE OR RIGHTFUL CLAIM, WARRANTIES AS TO THE RELIABILITY OR AVAILABILITY OF THE SERVICES, OR THAT USE OF THE WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE, WARRANTIES AS TO THE COMPLETENESS, ACCURACY OR TIMELINESS OF ANY WEBSITE CONTENT.

YOU ARE SOLELY RESPONSIBLE FOR, AND ASSUME ALL RISKS RELATED TO, THE PROPER AND SAFE WASHING, HANDLING, PREPARATION, STORAGE, COOKING, USE AND FEEDING OF THE PRODUCTS. YOU ARE ALSO SOLELY RESPONSIBLE FOR KNOWING ABOUT ANY FOOD ALLERGIES YOUR PETS MAY HAVE AND VERIFYING THE PRODUCTS BEFORE HANDLING, PREPARING, USING OR FEEDING SUCH PRODUCTS.

WE ATTEMPT TO DISPLAY IMAGES OF THE PRODUCTS ON THE WEBSITE AS ACCURATELY AS POSSIBLE. HOWEVER, WE DO NOT GUARANTEE THE ACCURACY OF SUCH MATERIALS AND INFORMATION. THE APPEARANCE, COLOR, SIZE, CONDITION AND OTHER CHARACTERISTICS OF EACH PRODUCT WILL VARY FROM PRODUCT TO PRODUCT. IMAGES AVAILABLE ON THE WEBSITE ARE EXAMPLES ONLY.

A REFERENCE TO A PRODUCT ON THE SITES DOES NOT IMPLY OR GUARANTEE THAT IT IS OR WILL BE AVAILABLE IN YOUR LOCATION OR AT THE TIME OF YOUR ORDER.

TRANSFER OF OWNERSHIP OF THE PRODUCT FROM THE VENDOR TO YOU OCCURS THE MOMENT THE PRODUCT IS IN THE POSSESSION OF THE SHIPPING COMPANY. DENVER RAW FEEDERS ACTS AS A FACILITATOR FOR THE GROUP BUY BUT DOES NOT TAKE POSSESSSION OF THE PRODUCT.

b. Limitation of Liability

YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST PERMITTED BY APPLICABLE LAW, THE ENTIRE RISK ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES IS AND REMAINS WITH YOU AND YOU HEREBY RELEASE Denver Raw Feeders AND WAIVE ANY AND ALL CLAIMS AND CAUSES OF ACTION WITH RESPECT TO ANY DAMAGES CAUSED BY ANY OF THE FOREGOING.

WITHOUT LIMITING THE FOREGOING, Denver Raw Feeders DISCLAIMS ANY AND ALL LIABILITY RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES. IN NO EVENT WILL Denver Raw Feeders BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR DAMAGES FOR LOST REVENUES OR PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THE TERMS, WHETHER BASED IN WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT Denver Raw Feeders HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

NOTHING IN THE TERMS FURTHER IS INTENDED TO EXCLUDE OR LIMIT ANY CONDITION, WARRANTY, RIGHT OR LIABILITY WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR LOSS OR DAMAGE CAUSED BY NEGLIGENCE, BREACH OF CONTRACT OR BREACH OF IMPLIED TERMS, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR EXCLUSION OF LIABILITY FOR LOSS OR DAMAGE FROM DEATH OR PERSONAL INJURY. ACCORDINGLY, ONLY THE ABOVE LIMITATIONS IN THIS SECTION THAT ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU, AND OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT REQUIRED BY LAW. IN THE EVENT THAT THE FOREGOING LIMITATION OF LIABILITY IS DETERMINED BY A COURT OF COMPETENT JURISDICTION TO BE UNENFORCEABLE, Denver Raw Feeders’S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT SHALL BE LIMITED TO ONE HUNDRED U.S. DOLLARS (US$100).

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU, ON BEHALF OF YOUR HEIRS, EXECUTORS, ADMINISTRATORS, LEGAL AND PERSONAL REPRESENTATIVES, HEREBY RELEASE, WAIVE, ACQUIT AND FOREVER DISCHARGE Denver Raw Feeders FROM AND AGAINST, AND COVENANT NOT TO SUE Denver Raw Feeders FOR, ALL CLAIMS YOU HAVE OR MAY HAVE ARISING OUT OF OR IN ANY WAY RELATED TO THE TERMS.

c. Indemnification

To the fullest extent permitted by applicable law, you agree to release, defend, indemnify, and hold Denver Raw Feeders, its parent, subsidiaries, affiliates, licensors and service providers, and its and their officers, directors, shareholders, agents, employees and representatives, harmless (collectively “indemnify” or any variation thereof) from and against any claims, liabilities, damages, losses, costs and expenses, including, any bodily injury, illness, death or damage to any real or personal property, or any other injuries, losses, or damages (whether compensatory, direct, incidental, consequential or otherwise) of any kind, and including reasonable legal fees and litigation expenses and costs, arising out of or relating to or in any way connected with (i) your access to or use of the Services, including any and all features, functionality, tools, content and promotions available on and through the Website, (ii) your breach of the Terms, including any violation of national, federal, state or local or other applicable laws, rules or regulations or any infringement or misappropriation of the rights of any third party, and (iii) your gross negligence or willful misconduct

d. No Implied Indemnity

No person or entity shall be entitled to any form of equitable or implied indemnification at any time, except as provided by the Terms.

20. Governing Law

The laws of the State of Colorado will govern the Terms and the relationship between you and Denver Raw Feeders as if you signed or otherwise agreed to the Terms in Colorado.

21. Dispute Resolution and Arbitration

a. Generally. You and Denver Raw Feeders agree that every dispute arising out of or in connection with the Terms or your use of the Services will be resolved by binding arbitration. This agreement to arbitrate disputes includes all claims arising out of or relating to any aspect of the Terms or your use of the Services, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of whether a claim arises during or after the termination of the Terms. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND Denver Raw Feeders ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

b. Exceptions. Despite the provisions of Section 21(a) nothing in the Terms will be deemed to waive, preclude, or otherwise limit the right of either party to: (i) bring an individual action in small claims court; (ii) pursue an enforcement action through the applicable federal, state, or local agency if that action is available; (iii) seek injunctive relief in a court of law; or (iv) to file suit in a court of law to address an intellectual property infringement claim.

c. Arbitrator. Any arbitration between you and Denver Raw Feeders will be settled under the Federal Arbitration Act, and governed by the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer Related Disputes (collectively, “AAA Rules”) of the American Arbitration Association (“AAA”), as modified by these Terms, and will be administered by the AAA. The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by contacting Denver Raw Feeders. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement.

d. Notice; Process. A party who intends to seek arbitration must first send a written notice of the dispute to the other party by certified U.S. Mail or by Federal Express (signature required) or, only if such other party has not provided a current physical address, then by electronic mail (“Notice”). Denver Raw Feeders’s address for Notice is: Denver Raw Feeders, Inc., c/o Ruff Row Ranch LLC Attn: Legal Department. The Notice must: (i) describe the nature and basis of the claim or dispute; and (ii) set forth the specific relief sought (“Demand”). The parties will make good faith efforts to resolve the claim directly, but if the parties do not reach an agreement to do so within 30 days after the Notice is received, you or Denver Raw Feeders may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by you or Denver Raw Feeders must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. If the dispute is finally resolved through arbitration in your favor, we will pay you the highest of the following: (i) the amount awarded by the arbitrator, if any; (ii) the last written settlement amount offered by Denver Raw Feeders in settlement of the dispute prior to the arbitrator’s award; or (iii) $1,000.

e. Fees. If you commence arbitration in accordance with these Terms, we will reimburse you for your payment of the filing fee, unless your claim is for more than $10,000, in which case the payment of any fees will be decided by the AAA Rules. Any arbitration hearing will take place at a location to be agreed upon in Colorado, but if the claim is for $10,000 or less, you may choose whether the arbitration will be conducted: (i) solely on the basis of documents submitted to the arbitrator; (ii) through a non-appearance based telephone hearing; or (iii) by an in-person hearing as established by the AAA Rules in the county (or parish) of your billing address. If the arbitrator finds that either the substance of your claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA Rules. In that case, you agree to reimburse Denver Raw Feeders for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from either party made within 14 days of the arbitrator’s ruling on the merits.

f. No Class Actions. YOU AND Denver Raw Feeders AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Denver Raw Feeders agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

g. Modifications to this Arbitration Provision. If we make any future change to this arbitration provision, other than a change to our address for Notice, you may reject the change by sending us written notice to our address for Notice within 30 days of the change, in which case your account with Denver Raw Feeders will be immediately terminated and this arbitration provision, as in effect immediately prior to the changes you rejected, will survive.

h. Cause of Action. You agree that any cause of action arising out of or related to the products must be commenced by you within one (1) year after the cause of action accrues, otherwise such cause of action is permanently barred.

i. Enforceability. If Section 21(f) is found to be unenforceable or if the entirety of this Section 21 is found to be unenforceable, then the entirety of this Section 21 will be null and void and, in that case, the parties agree that the exclusive jurisdiction and venue described in Section 20 will govern any action arising out of or related to these Terms.

22. Privacy

Our collection and use of information about Users is governed by our Privacy Policy. Be sure to read through it so you understand how we collect and use your information.

23. Miscellaneous

The Terms constitute the entire and exclusive understanding and agreement between you and Denver Raw Feeders regarding your access to and use of the Products and the Website, and supersede and replace any and all prior or contemporaneous oral or written understandings or agreements between you and Denver Raw Feeders and regarding the subject matter hereof.

You cannot assign, transfer or sublicense the Terms without first obtaining our consent. We may assign, transfer, or delegate any of our rights and obligations without your consent.

Subject to the foregoing, the Terms will bind and inure to the benefit of the parties, their successors and assigns.

Except as otherwise expressly set forth herein, no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by the Terms.

Our failure to exercise any right or enforce any obligation under the Terms or to take action with respect to a breach by you or others will not constitute a waiver of such right, obligation or breach. No waiver granted in any instance shall constitute a waiver in any other instance.

Except as expressly set forth in the Terms, the exercise by either party of any of its remedies under the Terms will be without prejudice to its other remedies available under contract, at law, in equity or otherwise.

Except as otherwise provided in the Terms, if an arbitrator or a court of competent jurisdiction finds any provision of the Terms to be invalid, void or unenforceable, in whole or in part, for any reason, the offending provision will be enforced to the maximum extent permissible and will not affect the validity or enforceability of the remaining provisions, which will remain in full force and effect.

The headings in the Terms are for reference purposes only and do not limit or otherwise affect the meaning or interpretation of any of the provisions hereof.

Except as otherwise expressly set forth herein, the Terms do not and are not intended to confer any rights or remedies upon any person other than the parties hereto.